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CST Scrum Values & Organizational Change Flashcards

6 cards from real CST practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 CST Scrum Values & Organizational Change flashcards as text
  1. Which of the five Scrum values requires team members to be transparent about their work and challenges?

    Answer: Openness

    Openness in Scrum means the team and its stakeholders agree to be transparent about all work and the challenges with performing the work.

  2. A CST is coaching an organization that punishes failure. Which Scrum value is most critical to establish first?

    Answer: Courage

    Courage enables Scrum Team members to do the right thing and work on tough problems, including challenging a blame culture.

  3. When an organization transitions to Scrum, which change management principle best supports sustainable adoption?

    Answer: Piloting with volunteer teams first

    Starting with volunteer teams creates early success stories and willing change agents that help spread Scrum organically across the organization.

  4. The Scrum value of Commitment refers to which of the following?

    Answer: Dedicating oneself to the team and its goals

    Commitment in Scrum means personally committing to achieving the goals of the Scrum Team, not promising specific deliverables.

  5. Which organizational anti-pattern most directly undermines the Scrum value of Focus?

    Answer: Allowing team members to work on multiple teams simultaneously

    Context switching from multi-team membership fragments attention and prevents deep focus on Sprint Goals.

  6. A CST notices an organization measuring success solely by velocity. Which systemic change should the CST recommend?

    Answer: Shift metrics toward business outcomes and customer satisfaction

    Velocity is an internal planning measure, not a value indicator; organizations should track outcomes that matter to customers and the business.