Emergency Response & Crisis Management Flashcards

During a fire evacuation, a security supervisor's primary responsibility is to:

Answer: Ensure all personnel are accounted for at designated assembly points

Accountability of all occupants at assembly points is the supervisor's primary life-safety role during evacuation.

The term 'unified command' in ICS refers to:

Answer: Multiple agencies sharing command authority and coordinating jointly

Unified command allows multiple agencies with different jurisdictions or responsibilities to manage an incident together without losing individual authority.

A crisis communication plan should ensure that information is released:

Answer: Accurately and promptly through designated spokespersons

Accurate, timely information through designated spokespersons prevents rumors and maintains public trust during a crisis.

Which action best describes 'consequence management' after a critical incident?

Answer: Mitigating the impact of the event and restoring normal operations

Consequence management focuses on reducing harm caused by the event and restoring the organization to normal functioning.

In a hostage situation, the security supervisor should primarily:

Answer: Contain the scene, keep bystanders clear, and wait for trained negotiators

Security personnel should contain and isolate the scene while yielding negotiations to trained law enforcement negotiators.

A 'critical incident stress debriefing' (CISD) is conducted primarily to:

Answer: Help personnel process psychological trauma after a critical event

CISD is a structured group intervention designed to help responders process emotions and reduce psychological trauma after critical incidents.

When an evacuation route is blocked during an emergency, the best immediate action is to:

Answer: Use the next designated alternate evacuation route

Emergency plans include alternate evacuation routes specifically for situations where primary routes become impassable.