CSPM Change Management & Control 3

Question 1

Organizational change management (OCM) in a project context focuses PRIMARILY on:

Accepted Answer

Preparing, supporting, and guiding individuals and teams through organizational transitions caused by the project

Answer

OCM addresses the human side of change by ensuring people are prepared and supported through transitions, increasing the likelihood of project success and adoption.

Question 2

Kotter's 8-Step Change Model begins with which foundational step?

Accepted Answer

Creating a sense of urgency

Answer

Kotter's model begins with creating a sense of urgency to motivate stakeholders and overcome complacency, making them receptive to the need for change.

Question 3

A resistance analysis during a change initiative is used to:

Accepted Answer

Understand the sources and nature of opposition so the project manager can address concerns proactively

Answer

Resistance analysis helps the project manager identify why stakeholders resist change so targeted interventions can address root causes and improve adoption.

Question 4

Which of the following BEST describes a change impact assessment?

Accepted Answer

A structured analysis of how a proposed change will affect project objectives, stakeholders, processes, and systems

Answer

A change impact assessment systematically evaluates the effects of a proposed change across all relevant dimensions so decision-makers have full information.

Question 5

A senior project manager wants to reduce the volume of low-value change requests clogging the CCB. The MOST effective approach is to:

Accepted Answer

Define clear change thresholds that distinguish minor adjustments from formal change requests requiring CCB review

Answer

Establishing thresholds allows minor, low-impact changes to be handled at the project manager level while reserving CCB review for significant changes, improving efficiency.

CSPM - Certified Senior Project Manager Practice Test

CSPM - Certified Senior Project Manager Practice Test

CSPM Change Management & Control 3