CSPA Digital Technology Skills 1 — Questions and Answers
Question 1: Which of the following is the best practice when creating a password for an online work account?
- Use your first name and birth year
- Use a mix of letters, numbers, and symbols of at least 8 characters (Correct answer)
- Use a single common word that is easy to remember
- Share the password with a trusted coworker for backup
Correct answer: Use a mix of letters, numbers, and symbols of at least 8 characters
A strong password uses a mix of uppercase and lowercase letters, numbers, and symbols and is at least 8 characters long to make it harder to guess or crack.
Question 2: You receive an email from an unknown sender asking you to click a link and enter your bank information. What should you do?
- Click the link to see if it looks legitimate
- Delete the email and report it as phishing (Correct answer)
- Reply to the email asking for more details
- Forward it to a coworker to check
Correct answer: Delete the email and report it as phishing
Unsolicited emails requesting personal or financial information are phishing attempts and should be deleted and reported without clicking any links.
Question 3: What does the term 'cloud storage' refer to?
- Saving files only on a USB drive
- Storing data on remote servers accessed via the internet (Correct answer)
- Printing documents for physical backup
- Installing software on a local computer hard drive
Correct answer: Storing data on remote servers accessed via the internet
Cloud storage refers to saving data on remote servers hosted online, allowing users to access their files from any internet-connected device.
Question 4: Which file format is most commonly used to share documents that should not be easily edited?
- DOCX
- TXT
- PDF (Correct answer)
- XLSX
Correct answer: PDF
PDF (Portable Document Format) preserves document formatting and is not easily edited, making it ideal for sharing final versions of documents.
Question 5: When using a workplace computer, which action best protects sensitive company data?
- Leave the computer unlocked when stepping away briefly
- Log out or lock the screen when not at the workstation (Correct answer)
- Store all files on the desktop for easy access
- Disable the antivirus software to speed up the computer
Correct answer: Log out or lock the screen when not at the workstation
Locking or logging out of a workstation whenever you step away prevents unauthorized access to sensitive company data.
Question 6: What is the purpose of a search engine?
- To create new websites
- To send and receive emails
- To find information on the internet by entering keywords (Correct answer)
- To store files in the cloud
Correct answer: To find information on the internet by entering keywords
A search engine allows users to locate information on the internet by entering keywords or phrases that match relevant web pages.
Question 7: Which of the following best describes a computer 'operating system'?
- A program used to browse the internet
- The software that manages hardware and software resources of a computer (Correct answer)
- A type of computer virus
- An application used to send emails
Correct answer: The software that manages hardware and software resources of a computer
An operating system (such as Windows or macOS) is the core software that manages a computer's hardware and provides a platform for running applications.
CSPA Digital Technology Skills 1
Which of the following is the best practice when creating a password for an online work account?