CSP Special Populations & Workforce Development 2 — Questions and Answers
Question 1: Under the Americans with Disabilities Act (ADA), what obligation do employers with 15 or more employees have when a qualified individual with a disability requests a workplace modification?
- Provide any accommodation the employee requests regardless of cost
- Provide reasonable accommodation unless it causes undue hardship (Correct answer)
- Refer the employee to vocational rehabilitation before responding
- Deny accommodation requests that require physical workspace changes
Correct answer: Provide reasonable accommodation unless it causes undue hardship
The ADA requires covered employers to provide reasonable accommodation for qualified individuals with disabilities unless doing so would create an undue hardship on the employer.
Question 2: A career services provider working with veterans should be aware that which federal law gives veterans preference in federal hiring?
- Uniformed Services Employment and Reemployment Rights Act (USERRA)
- Veterans' Preference Act (Correct answer)
- Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA)
- Servicemembers Civil Relief Act (SCRA)
Correct answer: Veterans' Preference Act
The Veterans' Preference Act grants eligible veterans preferential treatment in federal government hiring through point-based scoring advantages.
Question 3: When helping a client with a traumatic brain injury (TBI) prepare for employment, which accommodation strategy is most commonly effective?
- Limiting job tasks to purely physical work
- Providing written instructions and structured routines (Correct answer)
- Advising the client to disclose TBI during initial interviews
- Restricting client to part-time positions only
Correct answer: Providing written instructions and structured routines
Written instructions and structured routines help compensate for memory and executive function challenges commonly associated with TBI.
Question 4: The Ticket to Work program under Social Security is designed to help which population?
- Unemployed veterans transitioning from military service
- Social Security disability beneficiaries who want to return to work (Correct answer)
- Low-income youth aged 16-24 seeking employment
- Formerly incarcerated individuals re-entering the workforce
Correct answer: Social Security disability beneficiaries who want to return to work
Ticket to Work is an SSA program allowing Social Security disability beneficiaries to obtain employment services while maintaining benefits during their work trial.
Question 5: Which term describes the phenomenon where an employer assumes a person with a disability is unable to perform a job without first conducting an individualized assessment?
- Structural unemployment
- Disability stereotyping / regarded-as discrimination (Correct answer)
- Functional limitation bias
- Accommodation avoidance
Correct answer: Disability stereotyping / regarded-as discrimination
Regarding someone as disabled based on assumptions rather than individual assessment constitutes 'regarded-as' discrimination under the ADA.
Question 6: A career services provider assisting a client who uses a wheelchair should prioritize which of the following when conducting a job analysis?
- Limiting the job search to employers with fewer than 15 employees
- Identifying essential vs. marginal job functions to determine accommodation needs (Correct answer)
- Advising the client to disclose disability on all applications
- Focusing exclusively on remote work options
Correct answer: Identifying essential vs. marginal job functions to determine accommodation needs
Distinguishing essential from marginal job functions is critical because reasonable accommodation under the ADA applies only to essential functions.
Question 7: Which vocational rehabilitation program model provides supported employment services for individuals with the most significant disabilities?
- Individual Placement and Support (IPS)
- Customized Employment (CE)
- Place-then-Train model
- Supported Employment (SE) with extended services (Correct answer)
Correct answer: Supported Employment (SE) with extended services
The Supported Employment model with extended services provides ongoing, long-term support for individuals with the most significant disabilities to maintain competitive integrated employment.
CSP Special Populations & Workforce Development 2
Under the Americans with Disabilities Act (ADA), what obligation do employers with 15 or more employees have when a qualified individual with a disability requests a workplace modification?