CSM Operations & Supply Chain Management Flashcards
6 cards from real CSM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CSM Operations & Supply Chain Management flashcards as text
Business process reengineering (BPR) differs from continuous improvement because it:
Answer: Involves radical redesign of core business processes to achieve dramatic performance improvements
BPR, as described by Hammer and Champy, involves fundamentally rethinking and redesigning business processes to achieve dramatic improvements, rather than gradual incremental gains.
Value Stream Mapping (VSM) is primarily used to:
Answer: Visualize and analyze the flow of materials and information to identify waste
VSM is a lean tool that provides a visual representation of all steps in a process, highlighting both value-adding and non-value-adding activities to identify improvement opportunities.
What is 'strategic sourcing' in supply chain management?
Answer: A systematic approach to evaluating, selecting, and managing suppliers to align with organizational strategy
Strategic sourcing goes beyond cost reduction to consider supplier relationships, risk, quality, and innovation potential as part of a holistic supply chain strategy.
What does a high inventory turnover ratio indicate about a company's operations?
Answer: The company is efficiently selling and replenishing inventory relative to its stock levels
A high inventory turnover ratio indicates that a company sells through its inventory quickly, suggesting strong demand, efficient purchasing, and effective inventory management.
In operations strategy, 'make-to-order' (MTO) manufacturing is best suited for:
Answer: Customized or low-volume products where customer specifications vary significantly
Make-to-order production begins only after a customer order is received, making it ideal for customized products where building inventory in advance would be wasteful or impractical.
Which operations management concept ensures that strategic objectives are translated into specific operational performance measures at all organizational levels?
Answer: Policy deployment (Hoshin Kanri)
Hoshin Kanri (policy deployment) is a strategic planning method that cascades organizational goals down through all levels so that daily operations align with overall strategic direction.