CSI CSI Change Management & Deployment

Question 1

What is the primary goal of a Change Advisory Board (CAB) in IT change management?

Accepted Answer

To review and authorize changes to minimize risk to live systems

Answer

A CAB evaluates proposed changes for risk and impact, then authorizes or rejects them to protect production stability.

Question 2

A 'rollback plan' in a deployment strategy is used to:

Accepted Answer

Revert to the previous stable state if a deployment fails

Answer

A rollback plan defines the steps to restore the previous working state quickly if a new deployment causes failures.

Question 3

Which deployment strategy releases a new version to a small subset of users before a full rollout?

Accepted Answer

Canary deployment

Answer

Canary deployments route a small percentage of traffic to the new version, limiting exposure and enabling early detection of issues.

Question 4

A 'blue-green deployment' maintains two identical environments (blue and green) primarily to:

Accepted Answer

Enable instant rollback by switching traffic back to the idle environment

Answer

Blue-green deployments allow near-zero-downtime releases and instant rollback by keeping the previous environment live until the new one is validated.

Question 5

In ITIL change management, an 'emergency change' is characterized by:

Accepted Answer

Needing expedited approval to resolve a critical incident or security vulnerability quickly

Answer

Emergency changes bypass normal approval timelines to address urgent production failures or critical security issues, but are reviewed retrospectively.

(CSI) Certified System Integrator Practice Test

(CSI) Certified System Integrator Practice Test

CSI CSI Change Management & Deployment