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Supplier Relationship Management Flashcards

6 cards from real CSCP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. What is the primary goal of 'supplier segmentation' in procurement?

    Answer: To allocate management resources and relationship strategies based on supplier importance and risk

    Supplier segmentation prioritizes which suppliers deserve strategic partnerships versus transactional management based on spend, risk, and criticality.

  2. The Kraljic Matrix categorizes purchased items based on which two dimensions?

    Answer: Profit impact (spend) and supply risk

    The Kraljic Matrix plots supply items on a 2×2 grid of profit impact versus supply risk to determine appropriate procurement strategies for each quadrant.

  3. What distinguishes a 'strategic alliance' from a standard supplier contract?

    Answer: Long-term mutual commitment, shared risks and rewards, and joint investment in improvement beyond a transactional relationship

    Strategic alliances involve deep collaboration, trust, shared goals, and mutual investment in continuous improvement that transcends a typical buyer-seller contract.

  4. A 'Request for Proposal' (RFP) differs from a 'Request for Quotation' (RFQ) in that:

    Answer: An RFP invites suppliers to propose solutions, while an RFQ requests prices for specified items

    RFPs are used when the buyer wants suppliers to propose how to meet a need; RFQs are used when the specifications are fully defined and only price is needed.

  5. Supplier scorecards are most effectively used to:

    Answer: Track supplier performance over time and drive structured improvement conversations

    Scorecards quantify supplier performance on key metrics like quality, delivery, cost, and responsiveness, creating an objective basis for performance reviews.

  6. What is 'total cost of ownership' (TCO) analysis used for in supplier selection?

    Answer: Comparing the true all-in cost of different suppliers beyond just unit purchase price

    TCO in supplier selection captures all costs — acquisition, quality, delivery failures, support, switching — to make accurate comparisons between supplier bids.