CSC Consulting Methodologies & Frameworks 2

Question 1

In the Six Sigma DMAIC methodology, what is the primary objective of the 'Measure' phase?

Accepted Answer

Establish a baseline of current process performance

Answer

Develop and implement the solution

Answer

Define the problem and project goals

Answer

Monitor the process to sustain improvements

Question 2

The Balanced Scorecard approach developed by Kaplan and Norton evaluates organizational performance across how many core perspectives?

Accepted Answer

Four

Answer

Three

Answer

Five

Answer

Six

Question 3

A consultant advising a client to enter a new market with no direct competitors and high growth potential is applying which strategic framework?

Accepted Answer

Blue Ocean Strategy

Answer

Porter's Five Forces

Answer

BCG Growth-Share Matrix

Answer

Ansoff Matrix

Question 4

Design Thinking in consulting is best described as a methodology that:

Accepted Answer

Emphasizes empathy with end users to drive innovation

Answer

Applies financial modeling to evaluate strategic options

Answer

Standardizes processes using statistical control methods

Answer

Reduces operational costs through waste elimination

Question 5

When applying the Agile methodology to a consulting engagement, which practice best supports rapid course correction?

Accepted Answer

Regular sprint reviews and retrospectives with client feedback

Answer

Comprehensive upfront project planning with fixed deliverables

Answer

Annual performance appraisals for the consulting team

Answer

Detailed requirements documentation before work begins

Question 6

Business Process Reengineering (BPR) differs from incremental process improvement primarily because BPR:

Accepted Answer

Radically redesigns core processes from the ground up for dramatic improvement

Answer

Focuses on small, continuous quality gains over time

Answer

Uses employee surveys to identify inefficiencies

Answer

Applies statistical process control to reduce variation

Question 7

A consultant uses a SWOT analysis. Which quadrant strategy involves using organizational strengths to capitalize on external opportunities?

Accepted Answer

SO (Strengths-Opportunities) strategy

Answer

WO (Weaknesses-Opportunities) strategy

Answer

ST (Strengths-Threats) strategy

Answer

WT (Weaknesses-Threats) strategy