CSC Interview Techniques & Candidate Assessment Flashcards

Which interview technique is most effective for predicting a candidate's future job performance?

Answer: Behavioral interviewing based on past experiences

Behavioral interviewing uses past behavior as the strongest predictor of future performance, following the principle that past actions predict future actions.

What does the STAR method stand for in behavioral interviewing?

Answer: Situation, Task, Action, Result

The STAR method structures behavioral responses by describing the Situation, Task, Action taken, and Result achieved.

A CSC is preparing a candidate for a client interview. What is the most important thing to brief the candidate on?

Answer: The client's culture, key priorities, and the specific competencies the client is assessing

Briefing candidates on culture, priorities, and assessed competencies ensures they present themselves in alignment with what the client values most.

Which of the following is an illegal interview question under US federal employment law?

Answer: 'What country were you born in?'

Asking a candidate's country of birth is illegal because it can reveal national origin, a protected class under Title VII of the Civil Rights Act.

What is the purpose of a structured interview guide in the search process?

Answer: To ensure all candidates are evaluated on the same competencies consistently

Structured interview guides ensure consistent, fair evaluation of all candidates against the same competencies, reducing bias and improving hiring quality.

After a client interview, what is the most valuable debrief action a CSC should take?

Answer: Separately gather detailed feedback from both the client and candidate before sharing impressions

Gathering separate feedback from both parties allows the CSC to identify gaps, manage expectations, and move the process forward effectively.