CSA Testing and Debugging 5 — Questions and Answers
Question 1: An administrator deploys a change set but the deployment fails with a validation error. What is the first step to identify the root cause?
- Review the deployment's error details in the Deployment Status page in Setup (Correct answer)
- Roll back the change set and start over
- Contact Salesforce Support immediately
- Check the Setup Audit Trail for conflicting changes
Correct answer: Review the deployment's error details in the Deployment Status page in Setup
The Deployment Status page shows detailed error messages for each failed component, allowing targeted troubleshooting.
Question 2: A custom Lightning component added to a record page is not displaying for some users. After verifying page layout assignment, what should the administrator check next?
- Whether the component has visibility filters (component visibility rules) that exclude those users (Correct answer)
- Whether the users have the Lightning Experience permission
- Whether the component is installed from AppExchange
- Whether the record page was published after adding the component
Correct answer: Whether the component has visibility filters (component visibility rules) that exclude those users
Lightning App Builder supports component visibility rules that can conditionally hide components based on user profile, record field values, or other criteria.
Question 3: After enabling a new feature via a feature flag in Setup, an administrator wants to confirm it is working for a pilot group of users. What is the most efficient approach?
- Create a permission set for the feature, assign it to pilot users, and have them test in a sandbox (Correct answer)
- Enable the feature for all users and monitor error logs
- Test by logging in as each pilot user individually in production
- Create a new profile for pilot users and assign them to it
Correct answer: Create a permission set for the feature, assign it to pilot users, and have them test in a sandbox
Permission sets allow targeted feature access without changing profiles, and sandboxes provide a safe environment for pilot testing.
Question 4: An administrator is troubleshooting why a lookup field on a custom object is not filtering results as expected. Which setting should they review?
- The lookup filter defined on the lookup field relationship (Correct answer)
- The field-level security on the lookup field
- The sharing rules on the related object
- The record type assignments for the related object
Correct answer: The lookup filter defined on the lookup field relationship
Lookup filters control which records appear in a lookup field's search results and are configured on the field relationship.
Question 5: A Salesforce Administrator is asked to verify that all required fields on a Case record are being enforced before a user can close the case. Which approach is most appropriate?
- Create a validation rule that checks required fields when the Status is set to Closed and test it with sample records (Correct answer)
- Set all required fields as universally required in the field settings
- Add the fields to the page layout as required and test in a sandbox
- Enable field history tracking on the required fields
Correct answer: Create a validation rule that checks required fields when the Status is set to Closed and test it with sample records
Validation rules can enforce conditional field requirements (e.g., only when Status = Closed) and should be tested with representative test records.
Question 6: When using the Developer Console's Query Editor, an administrator runs a SOQL query but gets fewer results than expected. What is the most likely reason?
- The query is limited by the running user's data access and sharing rules (Correct answer)
- SOQL queries in the Developer Console are limited to 50 records
- The Developer Console only queries sandbox data
- The WHERE clause syntax is incorrect
Correct answer: The query is limited by the running user's data access and sharing rules
SOQL queries in the Developer Console run in the context of the logged-in user and respect their sharing and visibility settings.
Question 7: An administrator notices that an automation tool created a large number of tasks incorrectly due to a misconfigured flow. What is the recommended approach to resolve this?
- Deactivate the Flow immediately, then use Data Loader to delete or update the incorrectly created task records (Correct answer)
- Delete the Flow and all associated records from Setup
- Contact Salesforce Support to roll back the org
- Restore the sandbox to a previous state
Correct answer: Deactivate the Flow immediately, then use Data Loader to delete or update the incorrectly created task records
Deactivating the Flow stops further incorrect records from being created, and Data Loader can be used to bulk-delete or correct the affected records.
CSA Testing and Debugging 5
An administrator deploys a change set but the deployment fails with a validation error.
What is the first step to identify the root cause?