CSA Organization Setup & User Management 5 — Questions and Answers
Question 1: A company acquires another business and needs to merge two Salesforce orgs. Which tool is designed to help migrate metadata between orgs?
- Data Loader
- Change Sets (Correct answer)
- Mass Transfer Records
- Data Import Wizard
Correct answer: Change Sets
Change Sets are used to deploy metadata (like profiles, fields, and page layouts) between Salesforce orgs.
Question 2: Which of the following is a valid reason to freeze a user instead of deactivating them?
- The user needs a new password
- The admin wants to immediately block login while investigating without losing license flexibility (Correct answer)
- The user has exceeded their storage limit
- The user's profile needs to be changed
Correct answer: The admin wants to immediately block login while investigating without losing license flexibility
Freezing a user immediately prevents login while allowing the admin time to investigate before deciding to deactivate.
Question 3: What is the maximum number of permission sets that can be assigned to a single user?
- 10
- 25
- 1,000
- There is no defined limit (Correct answer)
Correct answer: There is no defined limit
Salesforce does not publish a hard limit on the number of permission sets assignable to a single user.
Question 4: A new admin notices the org has reached its user license limit. What is the correct way to add a new user?
- Deactivate an unused user to free a license, then create the new user (Correct answer)
- Delete an old user record to free a license
- Create the user and the system auto-expands
- Change an existing user's profile to accommodate two logins
Correct answer: Deactivate an unused user to free a license, then create the new user
Deactivating an existing user releases their license, which can then be assigned to a new user.
Question 5: Which field on the User record controls the language of the Salesforce UI for that individual user?
- Locale
- Language (Correct answer)
- Time Zone
- Currency
Correct answer: Language
The 'Language' field on the User record sets the language of the Salesforce interface for that user.
Question 6: An admin wants several users to automatically inherit the same additional permissions in the future without reassigning individually. What should they use?
- Assign a permission set to each user manually
- Add users to a Permission Set Group (Correct answer)
- Create a new profile
- Use a Public Group
Correct answer: Add users to a Permission Set Group
Permission Set Groups allow bulk management so that changes to the group automatically apply to all members.
Question 7: Which Salesforce feature allows administrators to see a summary of all permission sets and profiles that grant access to a specific object or field?
- Field History Tracking
- Permission Analyzer (Correct answer)
- Setup Audit Trail
- Object Manager
Correct answer: Permission Analyzer
The Permission Analyzer (in Setup) lets admins see which profiles and permission sets grant access to a specific record, object, or field.
CSA Organization Setup & User Management 5
A company acquires another business and needs to merge two Salesforce orgs.
Which tool is designed to help migrate metadata between orgs?