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Intro to Development & Implementation Flashcards

7 cards from real CSA practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

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  1. Which ServiceNow development environment is used to write and test server-side JavaScript?

    Answer: Background Scripts

    Background Scripts allow administrators to run server-side JavaScript directly in the browser for testing purposes.

  2. What is the primary purpose of Update Sets in ServiceNow?

    Answer: Capture and migrate configuration changes between instances

    Update Sets capture configuration changes made on one instance so they can be moved to another instance, such as from dev to production.

  3. In ServiceNow, what does a Business Rule run on?

    Answer: The ServiceNow server against database operations

    Business Rules are server-side scripts that execute automatically when a record is displayed, inserted, updated, or deleted in a database table.

  4. Which of the following is NOT a valid Business Rule timing option?

    Answer: Scheduled

    Valid Business Rule timings are Before, After, Async, and Display; 'Scheduled' is not a timing option for Business Rules.

  5. What is the role of a Client Script in ServiceNow?

    Answer: Runs in the user's browser to enhance form behavior

    Client Scripts execute in the user's web browser and are used to manipulate form fields, validate input, and improve the user experience.

  6. Which type of Client Script fires when a specific field value changes on a form?

    Answer: onChange

    The onChange Client Script type fires automatically when the value of a designated field is modified by the user.

  7. What is a Scripted REST API used for in ServiceNow?

    Answer: Creating custom inbound integrations over HTTP

    Scripted REST APIs allow developers to create custom API endpoints that external systems can call to interact with ServiceNow data.