Flow Designer and Automation Flashcards
7 cards from real CSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Flow Designer and Automation flashcards as text
Which Flow Designer trigger fires when a specific Platform Event is published to the ServiceNow event bus?
Answer: Event Trigger (via Service Event Hub)
Event triggers listen for named platform events published via the Event Management bus, allowing event-driven flow automation.
An administrator wants to run a flow manually for a single record from a list view. Which feature enables this?
Answer: Run Flow from a List Contextual Menu via a UI Action
A UI Action can be configured to trigger a specific flow on selected records from a list or form, enabling ad-hoc manual runs.
In Flow Designer, what does the 'For Each' Flow Logic step iterate over?
Answer: A list of records returned by a prior Look Up Records action
For Each iterates over every item in a list data pill (such as records from Look Up Records), executing enclosed steps once per item.
Which Flow Designer component provides pre-built, low-code steps for ServiceNow platform operations like 'Create Task' or 'Ask for Approval'?
Answer: ServiceNow Core Spoke
The ServiceNow Core Spoke ships with every instance and provides out-of-the-box actions for common platform operations without additional licensing.
What is the effect of setting a Flow Designer flow's 'Run As' field to 'System' instead of 'User that initiated the flow'?
Answer: The flow runs with the permissions of the built-in system account, bypassing user-level ACLs
When Run As is set to System, the flow executes with elevated system-level privileges rather than the triggering user's ACL context.
Which Flow Designer capability allows a flow to wait for a human to approve or reject before continuing?
Answer: Approval Action step
The Approval Action step creates an approval request and suspends flow execution until an approver accepts or rejects it.
When migrating logic from the legacy Workflow Editor to Flow Designer, which statement is most accurate?
Answer: Flow Designer and Workflow Editor coexist; migration is manual using conversion tools
Both engines coexist in ServiceNow; administrators must manually rebuild or use available migration utilities to move workflows to Flow Designer.