CSA CSA Reporting & Analytics 2 — Questions and Answers
Question 1: In Pega, what is the purpose of 'column grouping' in a summary report?
- To aggregate records by a shared property value and display counts or totals per group (Correct answer)
- To display multiple property values in a single merged column
- To sort columns alphabetically in the report output
- To hide sensitive columns from certain users
Correct answer: To aggregate records by a shared property value and display counts or totals per group
Column grouping in a Pega summary report clusters rows with the same value into groups and computes aggregate functions like count or sum.
Question 2: Which Pega feature provides real-time visibility into work queue volumes and case statuses for team managers?
- Pega Pulse dashboard with live work queue reports (Correct answer)
- Pega Report Browser
- Pega Prediction Studio
- Pega Deployment Manager
Correct answer: Pega Pulse dashboard with live work queue reports
Pega's live dashboards and work queue reports give managers real-time insight into queue depths, SLA status, and operator workloads.
Question 3: What is the purpose of the 'Report Browser' in Pega?
- To provide a catalog of available reports that users can run, customize, and organize (Correct answer)
- To execute background report generation on a schedule
- To import reports from external analytics platforms
- To configure database connections for report data sources
Correct answer: To provide a catalog of available reports that users can run, customize, and organize
The Report Browser in Pega is a centralized interface where users can browse, run, and manage the reports available to them.
Question 4: In Pega, which report type is best suited for displaying subtotals and grand totals across multiple grouping dimensions?
- Summary report with multiple group-by levels (Correct answer)
- List report with filter criteria
- External report definition
- Correspondence rule with data tables
Correct answer: Summary report with multiple group-by levels
A Pega summary report configured with multiple group-by levels can display hierarchical subtotals and an overall grand total.
Question 5: Which Pega feature allows a report to be automatically generated and delivered to users on a recurring schedule?
- Scheduled report distribution using Pega agents or correspondence (Correct answer)
- Real-time dashboard refresh
- On-demand report export
- Report Definition with a data page source
Correct answer: Scheduled report distribution using Pega agents or correspondence
Pega agents can be configured to run reports on a schedule and deliver results via email or save them to a shared location.
Question 6: In Pega reporting, what does 'parameterized report' mean?
- A report that accepts runtime input values to dynamically filter the query results (Correct answer)
- A report that runs automatically without any user interaction
- A report that reads data from a parameterized REST API
- A report embedded inside a section as a read-only grid
Correct answer: A report that accepts runtime input values to dynamically filter the query results
A parameterized report in Pega prompts users for input values at runtime, which are then used as dynamic filter conditions in the query.
CSA CSA Reporting & Analytics 2
In Pega, what is the purpose of 'column grouping' in a summary report?