Practice Test Geeks(CSA) Certified System Administrator Practice Test
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System Installation and Configuration Flashcards

7 cards from real CSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 System Installation and Configuration flashcards as text

  1. Which ServiceNow tool is used to validate that a newly installed or upgraded instance meets baseline configuration standards?

    Answer: Health Scan

    The Health Scan tool runs automated checks against best-practice baselines to identify configuration gaps after installation or upgrade.

  2. What is the effect of enabling 'High Security Settings' in ServiceNow?

    Answer: It enforces additional restrictions such as disabling direct URL access to records for unauthorized users

    High Security Settings apply a stricter security posture, including blocking direct URL access for users without proper roles.

  3. In ServiceNow instance configuration, what is the purpose of 'Data Encryption'?

    Answer: It encrypts specified field values at rest within the database using a managed encryption key

    ServiceNow Data Encryption encrypts the stored values of designated fields in the database, protecting sensitive data at rest.

  4. Which configuration is required to enable ServiceNow to send and receive REST API calls from external systems?

    Answer: Inbound REST Web Service and proper authentication credentials must be configured

    An Inbound REST Web Service (or Scripted REST API) must be created and the caller must supply valid credentials to interact with ServiceNow via REST.

  5. What happens to an Update Set when it is marked as 'Complete'?

    Answer: It becomes read-only and can be exported for migration to another instance

    Marking an Update Set Complete locks it from further changes and makes it ready for export and promotion to other instances.

  6. Which ServiceNow module allows an administrator to monitor real-time memory usage, thread counts, and active sessions on a node?

    Answer: System Diagnostics > Stats

    System Diagnostics > Stats provides a real-time view of JVM memory, threads, database connections, and user sessions.

  7. When configuring LDAP integration for user import in ServiceNow, which record type maps LDAP fields to ServiceNow user fields?

    Answer: Import Set Transform Map

    An Import Set Transform Map defines how source LDAP attribute names correspond to target fields on the sys_user table during import.