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Resident Rights & Advocacy Flashcards

7 cards from real CSA practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Resident Rights & Advocacy flashcards as text
  1. A resident wishes to vote in an upcoming election. The facility must:

    Answer: Assist the resident in exercising their right to vote, including arranging absentee ballots

    Residents retain their right to vote, and facilities must assist with arrangements such as absentee ballots or transportation.

  2. Which document legally designates another person to make healthcare decisions when a resident loses capacity?

    Answer: Durable power of attorney for healthcare

    A durable power of attorney for healthcare (healthcare proxy) designates a specific person to make medical decisions on behalf of an incapacitated individual.

  3. Staff discover that a resident's nephew has been withdrawing money from the resident's bank account without consent. This is:

    Answer: Financial abuse requiring mandatory reporting to Adult Protective Services

    Unauthorized use of a resident's financial resources is financial abuse and must be reported to APS and facility management.

  4. A resident's care plan indicates a low-sodium diet, but the resident asks for salty snacks. After education on risks, the resident still insists. The appropriate response is:

    Answer: Honor the informed request, update the care plan, and document the discussion

    An informed resident with decision-making capacity may choose to deviate from recommended diet; staff must document and update the care plan accordingly.

  5. Federal law requires nursing facilities to post the contact information for which agency in a visible location?

    Answer: The State Long-Term Care Ombudsman program

    Facilities are federally required to visibly post the Long-Term Care Ombudsman contact information so residents and families can easily access advocacy resources.

  6. A resident who was previously physically restrained now has a new care plan with restraint-free alternatives. This change reflects compliance with:

    Answer: CMS F-tag F604 requirements to minimize physical restraint use

    CMS F604 requires facilities to use physical restraints only as a last resort and to pursue alternatives that preserve resident freedom and dignity.

  7. A resident files a grievance about cold meals. The facility's grievance process must:

    Answer: Acknowledge the grievance promptly and provide a written decision within a reasonable timeframe

    Federal regulations require facilities to have a grievance process that acknowledges complaints promptly and provides a timely written resolution.