CS CS Innovation & Change Management

Question 1

Clayton Christensen's theory of disruptive innovation describes a process where:

Accepted Answer

Simpler, cheaper innovations initially target overlooked segments and eventually displace incumbents

Answer

Incumbents always win against new entrants

Answer

Innovation only occurs in technology industries

Answer

Large R&D budgets guarantee market leadership

Question 2

Kotter's 8-Step Change Model begins with which foundational step?

Accepted Answer

Establishing a sense of urgency

Answer

Building a guiding coalition

Answer

Creating a vision for change

Answer

Anchoring changes in culture

Question 3

An ambidextrous organization is one that:

Accepted Answer

Balances exploiting existing capabilities while exploring new innovations

Answer

Operates in two countries simultaneously

Answer

Employs equal numbers of left- and right-handed workers

Answer

Manages two separate brands

Question 4

Which change management model focuses on unfreezing existing behaviors, moving to new ones, and refreezing?

Accepted Answer

Lewin's Change Management Model

Answer

McKinsey 7-S Framework

Answer

ADKAR Model

Answer

Balanced Scorecard

Question 5

Design thinking as an innovation methodology emphasizes which starting point?

Accepted Answer

Deep empathy for end-user needs

Answer

Technology feasibility

Answer

Financial return projections

Answer

Regulatory compliance

Question 6

The ADKAR change model focuses on individual change. What does the 'A' stand for?

Accepted Answer

Awareness

Answer

Agility

Answer

Accountability

Answer

Alignment