CS CS Human Resources & Workplace Procedures 2 — Questions and Answers
Question 1: When filing a workers' compensation claim, the FIRST step is typically:
- Contacting an attorney
- Reporting the injury to a supervisor and seeking medical attention (Correct answer)
- Submitting a resignation letter
- Notifying the IRS
Correct answer: Reporting the injury to a supervisor and seeking medical attention
An injured employee should immediately report the injury to their supervisor and get medical treatment, which initiates the workers' compensation process.
Question 2: What does 'exempt' vs. 'non-exempt' mean under the Fair Labor Standards Act (FLSA)?
- Exempt employees qualify for union membership; non-exempt employees do not
- Non-exempt employees are entitled to overtime pay; exempt employees generally are not (Correct answer)
- Exempt employees cannot be terminated; non-exempt employees can
- Non-exempt employees work part-time; exempt employees work full-time
Correct answer: Non-exempt employees are entitled to overtime pay; exempt employees generally are not
Under the FLSA, non-exempt employees must receive overtime pay for hours worked over 40 per week, while exempt employees (typically salaried professionals) do not.
Question 3: What is the main purpose of an exit interview?
- To complete final payroll processing
- To gather feedback from departing employees to improve the organization (Correct answer)
- To assign the departing employee's tasks to others
- To document outstanding disciplinary actions
Correct answer: To gather feedback from departing employees to improve the organization
Exit interviews collect honest feedback from employees who are leaving, providing insights into workplace issues and opportunities for improvement.
Question 4: An employee's 'personnel file' typically contains:
- Client contact information
- Hiring documents, performance reviews, disciplinary actions, and training records (Correct answer)
- The company's financial statements
- Project management plans
Correct answer: Hiring documents, performance reviews, disciplinary actions, and training records
A personnel file is the official employee record containing hiring paperwork, performance evaluations, disciplinary records, and other employment-related documents.
Question 5: What is the purpose of a workplace safety drill?
- To identify high-performing employees
- To practice emergency procedures so employees respond effectively during a real emergency (Correct answer)
- To test the office security system software
- To train employees on new software tools
Correct answer: To practice emergency procedures so employees respond effectively during a real emergency
Safety drills ensure employees know emergency procedures — such as evacuation routes — so they can respond quickly and safely during a real emergency.
Question 6: When an employee is 'laid off,' it means:
- The employee was fired for misconduct
- The employee's position was eliminated for business reasons, not performance (Correct answer)
- The employee resigned voluntarily
- The employee was suspended pending investigation
Correct answer: The employee's position was eliminated for business reasons, not performance
A layoff is the involuntary termination of employment due to business factors such as downsizing, restructuring, or economic conditions, not the employee's performance.
CS CS Human Resources & Workplace Procedures 2
When filing a workers' compensation claim, the FIRST step is typically: