CRT Project Management for IT 3 — Questions and Answers
Question 1: A retail tobacconist's IT manager wants to ensure their new inventory tracking project scope does not expand beyond original boundaries. Which process helps control this?
- Integrated change control (Correct answer)
- Scope creep acceptance
- Continuous backlog grooming
- Feature freeze after sprint 1
Correct answer: Integrated change control
Integrated change control is the formal process for reviewing all change requests and managing changes to project deliverables, scope, and plans.
Question 2: Which diagram is most useful for identifying the root cause of recurring data entry errors in a tobacconist's new inventory management system?
- Gantt chart
- Ishikawa (fishbone) diagram (Correct answer)
- Network diagram
- Responsibility assignment matrix
Correct answer: Ishikawa (fishbone) diagram
The Ishikawa diagram visually maps potential causes of a problem across categories such as people, process, and technology.
Question 3: A tobacconist IT project team has 5 members. How many potential communication channels exist among team members?
- 5
- 10 (Correct answer)
- 20
- 25
Correct answer: 10
The formula n(n-1)/2 gives 5×4/2 = 10 communication channels for a 5-person team.
Question 4: During the closing phase of a tobacco retail IT project, the project manager holds a lessons learned session. What is the primary deliverable from this meeting?
- Updated project charter
- Lessons learned register added to organizational process assets (Correct answer)
- New project kickoff documentation
- Final invoice to the sponsor
Correct answer: Lessons learned register added to organizational process assets
Lessons learned are documented and stored in organizational process assets to improve future project performance.
Question 5: A retail tobacconist's cloud migration project has a fixed deadline due to a regulatory compliance date. Which scheduling technique should the project manager use to work backward from the deadline?
- Forward pass critical path analysis
- Backward pass critical path analysis (Correct answer)
- Resource leveling
- Monte Carlo simulation
Correct answer: Backward pass critical path analysis
The backward pass calculates late start and finish dates by working from the project end date back through the network.
Question 6: An IT project at a tobacconist shop is using an Agile framework. The team holds a short daily meeting to synchronize work. What is this meeting called?
- Sprint review
- Sprint retrospective
- Daily Scrum (standup) (Correct answer)
- Backlog refinement
Correct answer: Daily Scrum (standup)
The Daily Scrum is a 15-minute time-boxed event where the team inspects progress toward the sprint goal and adapts their plan.
Question 7: Which procurement document should a tobacconist chain issue when the IT requirements are well-defined and they want vendors to compete on price for a software implementation?
- Request for Information (RFI)
- Request for Proposal (RFP)
- Request for Quote (RFQ) (Correct answer)
- Statement of Work (SOW)
Correct answer: Request for Quote (RFQ)
An RFQ is used when requirements are clearly defined and the primary selection criterion is price.
CRT Project Management for IT 3
A retail tobacconist's IT manager wants to ensure their new inventory tracking project scope does not expand beyond original boundaries.
Which process helps control this?