CRSP Job Analysis & Position Design 2 — Questions and Answers
Question 1: Which job analysis method involves incumbents keeping a detailed log of their activities throughout the workday?
- Critical incident technique
- Work diary/log method (Correct answer)
- Structured questionnaire
- Job element method
Correct answer: Work diary/log method
The work diary or log method requires incumbents to record their tasks and activities in real time throughout the day.
Question 2: A Position Analysis Questionnaire (PAQ) primarily categorizes job elements around which framework?
- Tasks and responsibilities
- Worker-oriented behaviors and activities (Correct answer)
- KSAOs required for the job
- Compensation benchmarks
Correct answer: Worker-oriented behaviors and activities
The PAQ uses a worker-oriented approach, focusing on the behaviors workers perform rather than the tasks themselves.
Question 3: When a job analysis reveals that a role requires competencies that no current employees possess, the recommended action is to:
- Eliminate the position
- Revise the job description to lower standards
- Use the gap to inform targeted recruitment and training plans (Correct answer)
- Transfer the duties to existing staff
Correct answer: Use the gap to inform targeted recruitment and training plans
Competency gaps identified in job analysis should drive recruitment targeting and workforce development strategies.
Question 4: Which of the following best defines 'essential functions' under the Americans with Disabilities Act (ADA)?
- All tasks listed in the job description
- Fundamental duties that are critical to the position (Correct answer)
- Any duty performed more than once per week
- Tasks requiring specialized tools or equipment
Correct answer: Fundamental duties that are critical to the position
Under the ADA, essential functions are the core, fundamental duties of a position that cannot be removed without fundamentally altering the job.
Question 5: The 'job requirements matrix' links which two key elements?
- Job titles and salary grades
- KSAOs to specific job tasks or duties (Correct answer)
- Departments to workforce headcount
- Interview questions to candidate scores
Correct answer: KSAOs to specific job tasks or duties
A job requirements matrix maps each KSAO to the specific tasks or duties it supports, justifying selection criteria.
Question 6: Which approach to position design emphasizes grouping related tasks to give employees a sense of meaningful, complete work?
- Job rotation
- Job enlargement
- Job enrichment (Correct answer)
- Task specialization
Correct answer: Job enrichment
Job enrichment adds depth and autonomy to a role, giving employees responsibility for a complete, meaningful piece of work.
Question 7: A recruiter is reviewing a job analysis for a warehouse role. Which source would provide the most objective, externally benchmarked task data?
- Supervisor interviews
- O*NET occupational database (Correct answer)
- Employee self-assessments
- Previous job postings
Correct answer: O*NET occupational database
O*NET provides standardized, government-compiled task and KSAO data for hundreds of occupations, making it an objective external benchmark.
CRSP Job Analysis & Position Design 2
Which job analysis method involves incumbents keeping a detailed log of their activities throughout the workday?