CRS Communication Skills 5

Question 1

Which of the following is the MOST effective way to communicate boundaries to a client who is seeking a personal friendship with their CRS?

Accepted Answer

Gently and clearly explain the professional role and its limits

Answer

Clearly articulating the professional role and its boundaries protects both the client and the specialist while preserving the therapeutic relationship.

Question 2

What does 'strengths-based communication' mean in peer recovery support?

Accepted Answer

Framing conversations around the client's existing capacities and successes

Answer

Strengths-based communication identifies and builds upon what the client already does well to support recovery goals.

Question 3

When advocating for a client with an insurance company or housing authority, a CRS should communicate:

Accepted Answer

Clearly, factually, and within the client's consent and preferences

Answer

Effective advocacy is client-centered, factual, and always conducted with the client's informed consent and involvement.

Question 4

A client who is deaf requests that all communication occur through a sign language interpreter. The CRS should:

Accepted Answer

Arrange a qualified interpreter and speak directly to the client, not the interpreter

Answer

ADA requirements mandate qualified interpreters, and best practice is to address the client directly rather than the interpreter.

Question 5

Which of the following scenarios represents a breakdown in professional communication between a CRS and supervisor?

Accepted Answer

Discussing a client's full case history with a supervisor from another program

Answer

Sharing detailed client information with supervisors outside the client's program violates confidentiality without client consent.

(CRS) Certified Recovery Specialist Practice Test

(CRS) Certified Recovery Specialist Practice Test

CRS Communication Skills 5