CRS Communication Skills 3

Question 1

Which of the following best describes 'motivational interviewing spirit' as applied in recovery communication?

Accepted Answer

Collaboration, evocation, autonomy, and compassion

Answer

The spirit of motivational interviewing is built on four core elements: partnership, evocation, autonomy, and compassion.

Question 2

When a client says 'I know I should stop using, but it's the only thing that helps my anxiety,' this is an example of:

Accepted Answer

Ambivalence

Answer

Ambivalence is the coexistence of conflicting motivations—wanting to change while also wanting to continue the behavior.

Question 3

During a recovery planning meeting, a CRS notices a client nodding but then answering questions incorrectly. This most likely indicates:

Accepted Answer

There may be a literacy or comprehension barrier

Answer

Nodding without comprehension often signals a literacy, language, or cognitive barrier that requires simplified communication.

Question 4

What is the role of silence in active listening during a recovery support session?

Accepted Answer

It gives the client space to process and continue speaking

Answer

Intentional silence communicates patience and creates space for the client to reflect and share more deeply.

Question 5

A CRS needs to explain a complex treatment plan to a client with low health literacy. The BEST approach is to:

Accepted Answer

Use plain language, visual aids, and the teach-back method

Answer

Plain language, visuals, and teach-back are evidence-based strategies for communicating with individuals with low health literacy.

(CRS) Certified Recovery Specialist Practice Test