CRP CRP Human Resources & Workforce Continuity 2 — Questions and Answers
Question 1: Which HR policy is most critical to activate during a prolonged disruption that forces employees to work remotely for an extended period?
- Travel reimbursement policy
- Remote work and alternative work arrangements policy (Correct answer)
- Dress code policy
- Open-door communication policy
Correct answer: Remote work and alternative work arrangements policy
A remote work policy pre-establishes the rules, tools, and expectations for distributed work, enabling rapid and consistent transition during disruptions.
Question 2: How does employee psychological safety contribute to organizational resilience?
- It reduces the need for physical safety drills
- It enables employees to report risks, raise concerns, and adapt to change without fear, improving early warning and response (Correct answer)
- It eliminates the need for formal resilience training
- It reduces insurance premiums
Correct answer: It enables employees to report risks, raise concerns, and adapt to change without fear, improving early warning and response
Psychological safety fosters open communication about emerging risks and mistakes, which strengthens the organization's ability to detect and respond to threats early.
Question 3: What is the purpose of an Employee Assistance Program (EAP) in the context of organizational resilience?
- To process payroll during outages
- To provide mental health, counseling, and support resources that help employees recover and remain functional after disruptions (Correct answer)
- To manage employee benefits enrollment
- To coordinate physical security escorts
Correct answer: To provide mental health, counseling, and support resources that help employees recover and remain functional after disruptions
EAPs support employee mental health and recovery, which directly sustains workforce availability and performance during and after stressful disruptions.
Question 4: In a workforce continuity plan, 'delegation of authority' ensures which capability?
- Employees can approve their own expenses
- Decisions can be made and actions authorized even when primary decision-makers are unavailable (Correct answer)
- All authority flows through a single executive
- HR can override operational managers
Correct answer: Decisions can be made and actions authorized even when primary decision-makers are unavailable
Delegation of authority pre-authorizes specific individuals to make critical decisions and commit resources when the primary authority is unreachable during a disruption.
Question 5: Which workforce continuity document type helps an employee understand their specific responsibilities during an activated continuity plan?
- Annual performance appraisal
- Individual Continuity Role Card or go-kit checklist (Correct answer)
- Benefits enrollment form
- Onboarding orientation guide
Correct answer: Individual Continuity Role Card or go-kit checklist
Individual role cards or go-kit checklists provide clear, actionable instructions for each employee's continuity responsibilities, reducing confusion during activation.
Question 6: Why should workforce continuity plans address contractors and temporary workers separately from permanent employees?
- Because contractors are paid differently
- Because contractors may lack company-specific training, system access, or the same contractual obligations during a declared emergency (Correct answer)
- Because contractors are always available during disruptions
- Because only permanent employees can perform critical functions
Correct answer: Because contractors may lack company-specific training, system access, or the same contractual obligations during a declared emergency
Contractors and temporary workers often have different access levels, training, and contractual commitments, requiring tailored continuity procedures to ensure they can effectively support operations.
CRP CRP Human Resources & Workforce Continuity 2
Which HR policy is most critical to activate during a prolonged disruption that forces employees to work remotely for an extended period?