Household Goods Management Flashcards
7 cards from real CRP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Household Goods Management flashcards as text
Full value protection (FVP) generally obligates the carrier to:
Answer: Repair, replace or pay replacement value for lost or damaged items
Under FVP the mover must repair, replace, or pay cash for the current replacement value of damaged items.
Under federal rules, within what time must a shipper generally file a written claim for loss or damage on an interstate household goods move?
Answer: 9 months from delivery
Claims must be filed in writing within nine months of the delivery date.
After receiving a claim, a household goods carrier must acknowledge it within:
Answer: 30 days
Carriers must acknowledge receipt of a claim in writing within 30 days.
What is a 'high-value inventory' used for?
Answer: Listing items above a carrier-set value, such as artwork, with a declared worth
Shippers list high-value articles separately, which affects carrier liability for those items.
Third-party insurance on a move differs from carrier valuation in that it:
Answer: Is purchased from an insurer separate from the mover and may cover all-risk loss
Separate insurance is an independent policy and can provide broader coverage than mover valuation.
Concealed damage is damage that:
Answer: Is not apparent until items are unpacked
Concealed damage is discovered after unpacking, so it is noted on a claim rather than at delivery.
When signing the delivery inventory, a transferee who notes exceptions for damage should understand that:
Answer: Their right to claim is preserved
Noting exceptions at delivery documents damage and preserves the right to file a claim.