Team Building & Development Flashcards

Which leadership style is MOST effective when onboarding new recreation staff with little job experience?

Answer: Telling/directing

Telling/directing provides clear task instructions and close supervision ideal for inexperienced newcomers.

A recreation team is underperforming due to unclear roles. Which tool BEST clarifies individual accountability?

Answer: Responsibility assignment matrix (RACI)

A RACI matrix explicitly maps who is Responsible, Accountable, Consulted, and Informed for each task.

During Tuckman's 'Storming' stage, a recreation supervisor should PRIMARILY:

Answer: Facilitate open communication and mediate disagreements

Facilitating open dialogue and mediating helps the team work through conflicts constructively during Storming.

Which group process technique encourages all team members to generate ideas simultaneously without criticism?

Answer: Brainstorming

Brainstorming is a free-flow ideation method where judgment is deferred to encourage creative input from everyone.

A recreation department wants to improve cross-functional teamwork. Which activity BEST builds interdependence?

Answer: Cooperative problem-solving challenges

Cooperative challenges require staff to rely on each other's strengths, directly building interdependence.

What is the PRIMARY purpose of a team charter in recreation program management?

Answer: To establish shared goals, norms, and roles for the team

A team charter aligns members around common purpose, operating norms, and responsibilities from the outset.

Which conflict resolution approach results in BOTH parties achieving partial satisfaction of their goals?

Answer: Compromise

Compromise involves each party giving up something to reach a mutually acceptable solution.