Leadership & Supervision in Recreation Flashcards
7 cards from real CRP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership & Supervision in Recreation flashcards as text
A recreation leader is conducting a staff performance appraisal and tends to rate all employees as 'average' regardless of actual performance. This bias is called:
Answer: Central tendency error
Central tendency error occurs when an evaluator rates everyone near the midpoint to avoid making difficult distinctions in performance.
Which of the following BEST describes transformational leadership in a recreation context?
Answer: Inspiring staff to exceed their own self-interest for the good of the organization
Transformational leaders motivate staff by appealing to shared vision and values, inspiring commitment beyond transactional rewards.
A recreation supervisor must address an employee who frequently arrives late. According to progressive discipline principles, what is the appropriate FIRST formal step?
Answer: Verbal counseling documented by the supervisor
Progressive discipline typically begins with documented verbal counseling before escalating to written warnings or more serious consequences.
When planning staff schedules for a large outdoor recreation event, which factor should be weighted MOST heavily?
Answer: Matching staff competencies to specific event roles and safety needs
Staff competency alignment with role requirements directly affects participant safety and program quality at large events.
A recreation manager wants to apply Herzberg's Two-Factor Theory to improve staff retention. Which action addresses a TRUE motivator (not just a hygiene factor)?
Answer: Assigning staff to lead a new community outreach program
Herzberg's motivators include achievement, recognition, and responsibility — leading a new program addresses all three, unlike salary or facilities.
Which document provides the clearest legal protection for a recreation supervisor when terminating an at-will employee?
Answer: Consistent, dated documentation of performance issues and corrective actions
Contemporaneous written documentation of performance issues and corrective steps taken provides the most defensible record in wrongful termination claims.
Which of the following is an example of 'servant leadership' applied in a recreation setting?
Answer: A supervisor focuses on removing barriers so staff can better serve participants
Servant leaders prioritize enabling their team's success over their own authority, focusing on support and obstacle removal.