Leadership & Supervision in Recreation Flashcards
7 cards from real CRP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership & Supervision in Recreation flashcards as text
A recreation supervisor notices two staff members have a recurring interpersonal conflict affecting team morale. What is the BEST first step?
Answer: Facilitate a mediated conversation between the employees
Facilitated mediation addresses the root cause of interpersonal conflict and preserves working relationships before escalating to disciplinary action.
Which leadership style is MOST appropriate when supervising a highly experienced recreation specialist on a routine task they have performed many times?
Answer: Delegating (low task, low relationship)
Delegating is appropriate for highly competent, motivated staff on familiar tasks because they need minimal direction or support.
A recreation director wants to increase volunteer retention. Which strategy has the strongest evidence base?
Answer: Recognizing volunteer contributions publicly and consistently
Consistent public recognition fulfills volunteers' need for appreciation and social belonging, which are primary motivators for sustained volunteer engagement.
Under the Fair Labor Standards Act (FLSA), which recreation employee classification is MOST likely exempt from overtime requirements?
Answer: Recreation program director earning $55,000/year with managerial duties
The FLSA executive exemption applies to salaried employees above the threshold who primarily manage staff and exercise independent judgment.
A new aquatics supervisor inherits a team with inconsistent safety practices. Which approach BEST establishes a culture of safety?
Answer: Conduct a team safety audit and co-create revised standard operating procedures
Involving staff in developing procedures increases buy-in and ownership, leading to more consistent safety behavior than top-down enforcement alone.
What does 'span of control' refer to in recreation management?
Answer: The number of subordinates a supervisor can effectively manage
Span of control describes how many direct reports a manager can supervise effectively, typically ranging from 5 to 9 in most settings.
A recreation manager is using MBO (Management by Objectives). Which element is ESSENTIAL to this approach?
Answer: Collaboratively setting measurable goals between supervisor and employee
MBO requires supervisors and employees to jointly establish specific, measurable objectives that guide performance evaluation.