CRM Electronic Records Management 3

Question 1

What is the primary challenge of managing email as official business records?

Accepted Answer

High volume, informal communication style, and difficulty determining which emails constitute official records

Answer

Email servers are too unreliable for records storage

Answer

Email cannot be legally admitted as evidence in court proceedings

Answer

Email systems do not support metadata attachment

Question 2

What does the OAIS reference model stand for in digital preservation?

Accepted Answer

Open Archival Information System

Answer

Online Archive Indexing System

Answer

Organizational Archiving and Information Standards

Answer

Official Archive Integration Schema

Question 3

What is 'format obsolescence' in electronic records management?

Accepted Answer

When file formats become unreadable due to discontinued software or hardware support

Answer

When a file format becomes too widely used and slows systems

Answer

When records exceed their approved retention period

Answer

When an electronic format is converted to a paper-based format

Question 4

In the OAIS model, what is a 'Submission Information Package' (SIP)?

Accepted Answer

The information package delivered by the producer to the archive for ingest and preservation

Answer

A compressed backup package sent to external auditors

Answer

A management report summarizing current records status

Answer

An encrypted package of highly sensitive records

Question 5

Which electronic records management approach maintains records in their original business systems rather than transferring them to a separate repository?

Accepted Answer

In-place records management

Answer

Centralized repository approach

Answer

Archive migration approach

Answer

Digital vault consolidation strategy

Question 6

What is the primary purpose of a digital manifest in electronic records management?

Accepted Answer

To provide an inventory of digital objects with properties such as checksums for integrity verification

Answer

To list all employees authorized to access the records system

Answer

To describe the business context and purpose of record series

Answer

To schedule records batches for automated destruction

Question 7

What does the term 'trustworthy digital repository' (TDR) refer to in records management?

Accepted Answer

A digital archive that reliably and sustainably provides long-term access to managed digital resources to its designated community

Answer

Any cloud storage service with a financially guaranteed uptime SLA

Answer

A firewall-protected on-premise records server

Answer

Any records system certified for use by a government agency