CRM Software Testing 2

Question 1

In CRM software testing, what is 'regression testing'?

Accepted Answer

Re-testing previously working functionality after code changes

Answer

Testing new features for the first time

Answer

Testing system performance under load

Answer

Testing the user interface design

Question 2

What is 'User Acceptance Testing' (UAT) in CRM implementations?

Accepted Answer

Testing performed by end users to verify the system meets business requirements

Answer

Testing done by developers before release

Answer

Automated performance testing

Answer

Security vulnerability scanning

Question 3

What does 'data migration testing' verify in a CRM project?

Accepted Answer

That data transferred from old systems is accurate and complete in the new CRM

Answer

Network speed between servers

Answer

User interface responsiveness

Answer

API authentication security

Question 4

In CRM testing, what is a 'smoke test'?

Accepted Answer

A quick preliminary test to check basic functionality works

Answer

A comprehensive test of all features

Answer

A test for fire safety systems

Answer

A performance benchmark test

Question 5

What is 'integration testing' in the context of CRM systems?

Accepted Answer

Testing how the CRM interacts with connected external systems

Answer

Testing the CRM in isolation from other systems

Answer

Testing data entry forms

Answer

Testing user training materials

Question 6

What is 'load testing' for a CRM application?

Accepted Answer

Evaluating system performance under expected or peak user loads

Answer

Testing how quickly data can be uploaded

Answer

Testing file attachment handling

Answer

Measuring page load times for individual users