โ† All CRM Flashcard Decks

CRM Enterprise Risk Management Flashcards

6 cards from real CRM practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 6 CRM Enterprise Risk Management flashcards as text
  1. The ISO 31000 standard provides guidance on:

    Answer: Risk management principles and guidelines

    ISO 31000 is the international standard that provides principles, framework, and a process for managing risk in any organization.

  2. In COSO ERM, which component addresses the organization's core values and ethical standards?

    Answer: Internal Environment

    The Internal Environment component of COSO ERM establishes the foundation including culture, values, and ethical standards.

  3. What is a Key Risk Indicator (KRI)?

    Answer: A measure used to signal increasing risk exposure before a risk event occurs

    KRIs are forward-looking metrics that provide early warning signals of increasing risk exposure.

  4. Which ERM approach considers both upside opportunities and downside threats?

    Answer: Enterprise Risk Management

    ERM uniquely considers both upside opportunities and downside threats, unlike traditional risk management which focuses mainly on losses.

  5. What is the purpose of a risk heat map?

    Answer: To visually represent risks by likelihood and impact

    A risk heat map visually plots risks on a matrix of likelihood versus impact to prioritize risk management efforts.

  6. In ERM, 'residual risk' is best defined as:

    Answer: The risk remaining after risk treatment measures have been applied

    Residual risk is the level of risk that remains after controls and mitigation measures have been implemented.