Risk Management & Safety Practices Flashcards
7 cards from real CRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Risk Management & Safety Practices flashcards as text
Which of the following BEST describes the concept of 'negligence per se' in property management liability?
Answer: Liability arising automatically when a statutory safety violation causes an injury
Negligence per se means that violating a statute or regulation (such as a building code) that causes injury establishes negligence without further proof of unreasonableness.
Which type of risk management strategy involves reducing the probability or impact of a loss event?
Answer: Risk mitigation
Risk mitigation involves taking proactive steps—such as preventive maintenance and safety inspections—to reduce the likelihood or severity of a loss.
A resident uses an unauthorized space heater and causes a fire damaging neighboring units. Which coverage would most likely apply to the neighboring residents' personal property losses?
Answer: The responsible resident's renters insurance liability coverage
The responsible resident's renters insurance liability coverage is designed to pay for damage the resident causes to others' property.
What is the recommended frequency for conducting property safety audits in a well-managed residential community?
Answer: Annually at minimum, with additional inspections after significant events
Annual safety audits, supplemented by inspections after incidents or natural events, ensure hazards are identified and corrected proactively.
Under the Fair Housing Act, a property manager who denies a reasonable accommodation request for a disability-related need may be found liable for:
Answer: Discrimination under federal fair housing law
Failure to provide reasonable accommodations for persons with disabilities is a form of prohibited discrimination under the Fair Housing Act.
A property manager receives a notice of a bed bug infestation in one unit. The BEST initial step is to:
Answer: Conduct an inspection and develop a written remediation protocol with a licensed pest control professional
A professional inspection followed by a documented remediation plan ensures effective treatment and demonstrates the manager's duty to maintain habitable conditions.
What is the primary purpose of a 'hold harmless' clause in a vendor contract?
Answer: To shift legal liability for vendor-caused injuries from the property owner to the vendor
A hold harmless clause contractually obligates the vendor to indemnify the property owner for claims arising from the vendor's work, transferring risk.