Practice Test Geeks(CRM) Certified Residential Manager Practice Test
← All CRM Flashcard Decks

Legal & Ethical Considerations Flashcards

7 cards from real CRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Legal & Ethical Considerations flashcards as text

  1. Under the Fair Housing Act, which of the following is NOT a protected class at the federal level?

    Answer: Source of income

    Source of income is not a federally protected class under the Fair Housing Act, though some states and localities have added it.

  2. A prospective tenant requests a reasonable accommodation to keep an emotional support animal in a no-pets building. Under the Fair Housing Act, the property manager should:

    Answer: Evaluate the request and grant it if the disability-related need is verified

    Managers must engage in an interactive process and grant reasonable accommodations for persons with disabilities, including ESAs, without requiring pet deposits.

  3. Which federal law requires residential property managers to disclose known lead-based paint hazards in housing built before 1978?

    Answer: Title X of the Housing and Community Development Act

    Title X requires sellers and landlords of pre-1978 housing to disclose known lead-based paint hazards and provide the EPA pamphlet to prospective tenants.

  4. A property manager steers a qualified Hispanic applicant toward a predominantly Hispanic neighborhood rather than showing all available units. This practice is known as:

    Answer: Steering

    Steering is the illegal practice of directing prospects toward or away from certain neighborhoods based on protected class characteristics.

  5. Under the Americans with Disabilities Act (ADA), which areas of a residential apartment complex are most directly subject to ADA accessibility requirements?

    Answer: Common areas and public accommodations

    The ADA primarily governs public accommodations and common areas of residential complexes, while the FHA covers individual dwelling unit accessibility.

  6. A tenant files a fair housing complaint after being denied housing. During the investigation period, the property manager retaliates by increasing the tenant's rent. This action is:

    Answer: A separate violation of the Fair Housing Act's anti-retaliation provisions

    The Fair Housing Act prohibits retaliation against any person who exercises rights under the Act, and retaliatory rent increases constitute a separate violation.

  7. Which HUD enforcement mechanism allows a fair housing complainant to receive damages, attorney's fees, and civil penalties WITHOUT going through federal court?

    Answer: Administrative hearing before an ALJ

    HUD can refer complaints to an Administrative Law Judge who can award actual damages, attorney's fees, and civil penalties through an administrative hearing.