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CRM Disaster Recovery & Business Continuity Flashcards

6 cards from real CRM practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 6 CRM Disaster Recovery & Business Continuity flashcards as text
  1. What is the purpose of a 'gap analysis' in records disaster recovery planning?

    Answer: To compare current recovery capabilities against required capabilities, identifying areas needing improvement

    A gap analysis compares current recovery capabilities against what is required, identifying specific areas that need improvement to meet recovery objectives.

  2. In disaster recovery terminology, what is a 'cold site'?

    Answer: A backup location with basic infrastructure that requires significant setup time before operations can resume

    A cold site is a backup location with basic infrastructure that requires significant setup time before operations can resume, making it slower but less expensive than a hot site.

  3. Which document formally authorizes the write-off of records damaged beyond recovery in a disaster?

    Answer: A certificate of destruction or records loss report authorized by appropriate management

    A certificate of destruction or records loss report, authorized by appropriate management, formally documents records that were damaged beyond recovery and authorizes their write-off.

  4. What is the BEST method for protecting records stored in areas prone to flooding?

    Answer: Elevating records storage above potential flood levels or using waterproof containers with offsite backup copies

    Elevating records storage above flood levels and maintaining offsite backup copies provides the best protection against flood damage to records.

  5. Under NARA guidelines, federal agencies must protect vital records through which primary method?

    Answer: Dispersal to offsite locations or duplication, ensuring copies are stored away from primary records

    NARA guidelines require federal agencies to protect vital records through dispersal to offsite locations or duplication, ensuring copies survive a disaster at the primary site.

  6. What is the relationship between a Business Impact Analysis (BIA) and records disaster recovery planning?

    Answer: A BIA identifies critical business functions and the records that support them, prioritizing what must be recovered first

    A BIA identifies critical business functions and the records that support them, directly informing which records must be prioritized for recovery to restore essential operations.