Criticall MCQ Flashcards
7 cards from real CritiCall Dispatcher Test practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Criticall MCQ flashcards as text
A caller reports smoke but no visible flames at a workplace. What is the best initial dispatch action?
Answer: Treat it as a potential fire and gather location details
Smoke can indicate a developing fire, so location and details should be gathered promptly.
The CritiCall test's spelling section requires choosing the correctly spelled word. Which is correct?
Answer: Occurrence
'Occurrence' is the correct spelling with double c and double r.
When entering data from a fast-speaking caller, your accuracy drops. What should you prioritize?
Answer: Asking them to slow down for accuracy
Politely asking the caller to slow down preserves data accuracy.
A logic question asks: if all units in District 2 are busy, where should the nearest available unit come from?
Answer: An adjacent district with available units
Dispatching the nearest available unit from a neighboring district ensures fastest response.
The sentence-completion section tests grammar. Choose the correct word: 'The officer ___ to the scene.'
Answer: responded
Past tense 'responded' fits the completed action in the sentence.
A caller gives a vehicle description: 'blue Honda, plate ABC-123.' Which detail is most useful for locating the car quickly?
Answer: The license plate ABC-123
A license plate uniquely identifies the vehicle, making it the most useful locator.
During the prioritization test, a domestic violence call in progress competes with a cold burglary report. Which takes priority?
Answer: The domestic violence in progress
An in-progress domestic violence call poses immediate danger and is prioritized over a past burglary.