CritiCall Reading Comprehension Flashcards
6 cards from real CritiCall Dispatcher Test practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CritiCall Reading Comprehension flashcards as text
A note in a call log reads: 'RP is hearing impaired, using TTY device.' How should the dispatcher adjust their communication?
Answer: Use short, clear typed responses without abbreviations through the TTY relay
TTY (text telephone) users communicate through typed relay; dispatchers should use clear, brief language and avoid spoken-only abbreviations.
An incident summary reads: 'At 1422 hrs, Unit 9 arrived on scene. At 1435 hrs, Unit 9 requested backup. At 1448 hrs, two additional units arrived. At 1502 hrs, all units cleared.' How long did the incident last from Unit 9's arrival to clearance?
Answer: 40 minutes
From 1422 hrs arrival to 1502 hrs clearance is exactly 40 minutes.
A BOLO states: 'Suspect vehicle described as dark-colored, 4-door sedan, partial plate 7T.' An officer spots a black Honda Civic, 4-door, plate 7TK-449. Should this vehicle be stopped?
Answer: Yes—the vehicle matches the description and partial plate
The vehicle matches the dark-colored 4-door sedan description, and the plate begins with '7T,' matching the partial plate—sufficient basis for an investigative stop.
A dispatcher reads: 'Caller reports possible prowler, heard noise at rear of residence, lives alone, elderly female, very scared.' What information should the dispatcher gather next?
Answer: Exact address and whether the caller is currently safe inside
Confirming the caller's exact location and immediate safety status is the highest priority before gathering any other details.
A log entry reads: 'Caller reports male subject pacing outside bank, making calls on cell phone, wearing all black, looking into windows.' What should the dispatcher consider when evaluating this call?
Answer: Dispatch a unit to investigate—the behavior is suspicious and warrants a check
Suspicious behavior near a bank warrants a police check even without a confirmed crime in progress, as early intervention can prevent crimes.
An officer transmits: 'Dispatch, show me 10-8 at 1530.' What information should the dispatcher record?
Answer: The officer is 10-8 (back in service) at 3:30 PM
10-8 means 'in service/available,' and 1530 is the 24-hour time (3:30 PM), so the dispatcher records the officer as back in service at that time.