CRI Real-Time Captioning Methods 3 — Questions and Answers
Question 1: Which professional standard governs the minimum accuracy rate required for real-time captioning in the United States?
- ANSI Z535.4 labeling standard
- NCRA's 98% accuracy threshold for real-time certification (Correct answer)
- FCC Part 15 radio emissions rule
- ADA Title I employment provision
Correct answer: NCRA's 98% accuracy threshold for real-time certification
The NCRA requires a 98% accuracy rate for real-time certification, which is also widely cited as the professional standard for CART services.
Question 2: During a remote CART session, a captioner experiences an internet outage. What is the best immediate protocol?
- Continue writing locally and send the transcript after reconnection
- Notify the consumer and client immediately and attempt reconnection (Correct answer)
- Switch to voice writing to bypass the connection
- End the session and reschedule
Correct answer: Notify the consumer and client immediately and attempt reconnection
Immediate notification to the consumer and client is the professional obligation, followed by attempting to restore the connection as quickly as possible.
Question 3: What role does a 'realtime dictionary' play differently from a standard CAT dictionary?
- It stores completed transcripts for archiving
- It is optimized for fast, accurate on-the-fly translation during live writing (Correct answer)
- It is used only for post-session editing and cleanup
- It replaces the need for briefs and phrases
Correct answer: It is optimized for fast, accurate on-the-fly translation during live writing
A realtime dictionary is specifically built and maintained to maximize translation accuracy and speed during live sessions.
Question 4: Which element of real-time captioning setup is most important for an instructor evaluating a student's classroom CART performance?
- The brand of the student's steno machine
- The accuracy and readability of the live output on the consumer's display (Correct answer)
- The student's words-per-minute steno speed in isolation
- The type of venue lighting present
Correct answer: The accuracy and readability of the live output on the consumer's display
The ultimate measure of CART performance is whether the consumer can read and understand the captions as they are produced in real time.
Question 5: What is a 'brief' in steno theory, and why is it particularly valuable in real-time captioning?
- A short summary written at the end of each session
- An abbreviated steno stroke that produces a longer word or phrase quickly (Correct answer)
- A written notice sent to clients before a captioning event
- A compressed audio file used to replay speech
Correct answer: An abbreviated steno stroke that produces a longer word or phrase quickly
Briefs are condensed steno strokes that allow captioners to write common words and phrases faster, directly reducing lag and improving real-time accuracy.
Question 6: Which accommodation must a CART captioner provide to meet ADA requirements for a student with a hearing disability in a college classroom?
- Provide a printed transcript within 24 hours only
- Deliver real-time text display on a device accessible to the student during the class (Correct answer)
- Offer an audio description track as an alternative
- Supply closed-circuit TV magnification equipment
Correct answer: Deliver real-time text display on a device accessible to the student during the class
The ADA requires that the real-time text be accessible to the student during the actual class session, not just after the fact.
Question 7: When captioning a panel discussion with multiple speakers, which technique best helps maintain caption clarity?
- Pausing output whenever speakers overlap
- Using speaker identification labels before each caption block (Correct answer)
- Writing only the primary speaker's words
- Increasing the caption display font size automatically
Correct answer: Using speaker identification labels before each caption block
Speaker identification labels help viewers track who is speaking, which is especially important when multiple voices alternate rapidly.
Which professional standard governs the minimum accuracy rate required for real-time captioning in the United States?