Quality Assurance & Improvement Flashcards
7 cards from real CRE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Assurance & Improvement flashcards as text
Which continuous quality improvement model was originally developed by W. Edwards Deming and later refined for healthcare applications?
Answer: Plan-Do-Study-Act (PDSA)
The PDSA cycle was developed by Deming (building on Shewhart's work) and is widely adopted in healthcare quality improvement.
A fishbone (Ishikawa) diagram used in respiratory education QI is designed to:
Answer: Identify and categorize potential root causes of a problem
A fishbone diagram visually maps potential causes of a problem into categories (people, process, equipment, environment), facilitating root cause identification.
In Six Sigma quality methodology, the term 'sigma level' describes:
Answer: The number of standard deviations between the process mean and the nearest specification limit
Sigma level measures process capability by indicating how many standard deviations fit between the mean and the specification limit, with higher sigma indicating fewer defects.
A respiratory education department uses 'chart audits' as part of its QI program. The primary purpose is to:
Answer: Verify that documentation meets established standards and reflects actual care provided
Chart audits systematically review documentation to assess compliance with standards, identify gaps, and ensure care documentation accurately reflects education delivered.
When evaluating the reliability of a respiratory education assessment tool, 'test-retest reliability' means:
Answer: The same test given twice to the same group produces consistent results
Test-retest reliability assesses the stability of scores when the same instrument is administered to the same individuals on two separate occasions under similar conditions.
Which strategy BEST addresses health literacy barriers when conducting quality improvement of respiratory education materials?
Answer: Writing at a 5th–6th grade reading level and using plain language
Writing at a 5th–6th grade reading level using plain language increases comprehension and adherence among patients with varying health literacy levels.
A quality dashboard for a respiratory education program should primarily display:
Answer: Key performance indicators aligned with departmental and organizational goals
Dashboards should present KPIs that align with strategic goals, giving leaders and staff a quick visual overview of performance trends.