CRCR CRCR - Certified Revenue Cycle Representative Program Patient Access and Registration 2

Question 1

What is the purpose of collecting an Advance Beneficiary Notice from Medicare patients?

Accepted Answer

To notify the patient that Medicare may not cover a service and give them the option to decide whether to receive it and accept financial responsibility

Answer

To obtain authorization for Medicare billing

Answer

To verify the patient's Medicare eligibility

Answer

To comply with HIPAA privacy requirements

Question 2

During patient registration a staff member notices the patient's insurance information has changed from the previous visit. What is the most appropriate action?

Accepted Answer

Update the demographic and insurance records immediately and re-verify eligibility with the new payer

Answer

Use the old insurance information to avoid delaying the patient

Answer

Ask the patient to call their insurance company directly

Answer

Leave the update for the billing department to handle after the visit

Question 3

Which federal law requires hospitals to provide emergency medical screening and stabilization regardless of a patient's ability to pay?

Accepted Answer

EMTALA the Emergency Medical Treatment and Labor Act

Answer

HIPAA

Answer

The Affordable Care Act

Answer

The No Surprises Act

Question 4

What is a point-of-service collection at patient registration and why is it important?

Accepted Answer

Collecting copayments, deductibles, or deposits from the patient at the time of service

Answer

Confirming the patient's location for billing purposes

Answer

Verifying insurance eligibility at the registration desk

Answer

Issuing the patient a receipt for cash payments only

Question 5

What information must be included in the HIPAA Notice of Privacy Practices?

Accepted Answer

How the covered entity uses and discloses PHI, patient rights regarding their health information, and how to file a complaint

Answer

The patient's insurance deductible

Answer

The provider's billing rates and fee schedules

Answer

The patient's diagnosis and treatment plan

Question 6

What is the purpose of the Medicare Secondary Payer questionnaire in patient registration?

Accepted Answer

To identify whether Medicare should be primary or secondary payer based on the patient's other insurance coverage

Answer

To determine if the patient qualifies for Medicare Part D drug coverage

Answer

To verify the patient's Medicare enrollment date

Answer

To calculate the patient's Medicare deductible for the current year