CRC CRC Emotional Intelligence & Self-Awareness 2 — Questions and Answers
Question 1: Alexithymia in a coaching client is characterized by:
- Extreme emotional sensitivity
- Difficulty identifying and describing one's own emotions (Correct answer)
- Inability to feel empathy for others
- Chronic emotional numbness from trauma
Correct answer: Difficulty identifying and describing one's own emotions
Alexithymia refers to difficulty identifying and describing subjective emotional states, which can impair relationship intimacy.
Question 2: A CRC working with a client who tends to 'catastrophize' would help them develop which EI skill?
- Empathy
- Social awareness
- Cognitive reappraisal (Correct answer)
- Emotional suppression
Correct answer: Cognitive reappraisal
Cognitive reappraisal helps clients reinterpret emotionally charged situations in more balanced, realistic ways.
Question 3: The Johari Window model is used in coaching to help clients understand:
- Their attachment style with each parent
- The relationship between self-disclosure and feedback in self-awareness (Correct answer)
- Their five love languages
- The stages of grief in relationship loss
Correct answer: The relationship between self-disclosure and feedback in self-awareness
The Johari Window maps self-knowledge across four quadrants based on what is known/unknown to self and others.
Question 4: Which emotion regulation strategy involves accepting and allowing emotions without judgment rather than changing them?
- Suppression
- Rumination
- Emotional acceptance (Correct answer)
- Projection
Correct answer: Emotional acceptance
Emotional acceptance, rooted in ACT and mindfulness traditions, involves observing emotions without judgment or attempts to suppress them.
Question 5: A client with high emotional intelligence in a conflict would most likely:
- Avoid the conflict to preserve harmony
- Win the argument using logic and facts
- Stay aware of their emotions while remaining open to the partner's perspective (Correct answer)
- Express every emotion immediately and intensely
Correct answer: Stay aware of their emotions while remaining open to the partner's perspective
High EI in conflict means staying emotionally aware and regulated while maintaining empathy for the other person.
Question 6: The phrase 'name it to tame it' in emotional coaching refers to:
- Labeling a partner's bad behavior to stop it
- Using language to identify an emotion, which reduces its intensity in the brain (Correct answer)
- Giving a pet name to a recurring relationship problem
- Naming relationship patterns to predict future conflicts
Correct answer: Using language to identify an emotion, which reduces its intensity in the brain
Research by Dan Siegel shows that labeling an emotion activates the prefrontal cortex and reduces amygdala activation, calming the emotional response.
CRC CRC Emotional Intelligence & Self-Awareness 2
Alexithymia in a coaching client is characterized by: