Crisis Intervention Skills Flashcards
7 cards from real CRC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Crisis Intervention Skills flashcards as text
During a crisis, a client states they have a plan to harm themselves but says they won't act on it. What is the recovery coach's FIRST priority?
Answer: Assess the seriousness of the plan and ensure immediate safety
Immediate safety assessment is always the first priority when a client discloses a self-harm plan.
Which of the following best describes the ABC Model of Crisis Intervention?
Answer: Affect, Behavior, Cognition
The ABC Model addresses Affect (emotional state), Behavior (actions), and Cognition (thoughts) to stabilize a person in crisis.
A client in early recovery calls their coach in a panic after a near-relapse. What technique is most appropriate to use immediately?
Answer: Grounding techniques to reduce acute anxiety
Grounding techniques help stabilize acute anxiety and emotional dysregulation in the moment of crisis.
When a client is in a psychiatric crisis, which action falls OUTSIDE the recovery coach's scope of practice?
Answer: Diagnosing the client's mental health condition
Diagnosing mental health conditions is outside a recovery coach's scope; that role belongs to licensed clinicians.
Which communication approach is MOST effective when a client is in emotional crisis?
Answer: Using reflective listening and validating their feelings
Reflective listening and validation de-escalate emotional intensity and build trust during a crisis.
What is the purpose of a safety plan developed with a client experiencing suicidal ideation?
Answer: To provide a personalized step-by-step guide the client can use when warning signs emerge
A safety plan is a proactive, personalized tool that guides the client through warning signs and coping steps before crisis escalates.
A recovery coach witnesses a client experience a severe overdose. After calling 911, what should the coach do while waiting for emergency services?
Answer: Administer naloxone if available and trained to do so, and monitor the client
If trained and naloxone is available, administering it and monitoring the client can save a life while awaiting emergency responders.