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Community Resources & Referrals Flashcards

7 cards from real CRC practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Community Resources & Referrals flashcards as text
  1. A client in recovery needs stable housing but has a prior felony conviction. Which resource type is MOST appropriate to contact first?

    Answer: Reentry housing programs with criminal justice experience

    Reentry housing programs specialize in supporting individuals with criminal records and understand the legal and social barriers they face.

  2. When building a community resource directory, a recovery coach should prioritize including which of the following details?

    Answer: Eligibility criteria, hours, and contact information

    A useful resource directory must include eligibility criteria, operating hours, and contact information so clients can self-refer or be referred accurately.

  3. A client discloses they are undocumented and afraid to seek services. Which action best reflects a trauma-informed referral approach?

    Answer: Refer them only to services that explicitly serve undocumented individuals

    Trauma-informed practice includes identifying services that are safe and accessible for undocumented individuals to reduce fear and build trust.

  4. Which of the following BEST describes 'warm handoff' in the context of community referrals?

    Answer: Personally introducing or connecting the client to a new provider in real time

    A warm handoff involves a direct, real-time introduction between the client and the new provider, reducing the chance of the client falling through the cracks.

  5. A recovery coach notices that a client repeatedly fails to follow through on referrals. The MOST appropriate next step is to:

    Answer: Explore barriers to accessing those services with the client

    Exploring barriers is a core coaching skill that helps identify what is preventing engagement so referrals can be better tailored.

  6. Which federal program provides health insurance coverage for low-income individuals and is a key referral target for uninsured clients in recovery?

    Answer: Medicaid

    Medicaid is the primary federal-state program providing health coverage to low-income adults, including many people in recovery who lack private insurance.

  7. A recovery coach is working with a client who needs immediate food assistance. Which resource should be recommended first?

    Answer: Local food bank or pantry

    Local food banks and pantries provide immediate access to food without application delays, making them the most appropriate first step for urgent need.