Safety Protocols & Risk Management Flashcards
7 cards from real CRA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Safety Protocols & Risk Management flashcards as text
A retail store experiences a slip-and-fall incident near a recently mopped floor. Which corrective action best reduces liability exposure going forward?
Answer: File an incident report and place wet floor signs immediately after mopping
Proper signage combined with timely incident documentation demonstrates reasonable care and limits liability exposure.
Which type of retail security technology primarily uses behavioral analytics to detect shoplifting before an item leaves the store?
Answer: Video analytics software with AI-powered anomaly detection
AI-powered video analytics monitor customer behavior patterns in real time, flagging suspicious activity before theft is completed.
During a product recall, a retail analyst identifies that a recalled item is still on shelves at 12% of store locations. What is the FIRST priority action?
Answer: Immediately halt sales and physically remove the product from all affected locations
Stopping sales and removing the product from shelves is the immediate priority to protect consumer safety during a recall.
A retail chain's risk matrix rates a hazard as 'high probability, low severity.' How should this hazard be prioritized compared to a 'low probability, high severity' hazard?
Answer: Low probability, high severity hazards are typically prioritized due to potential catastrophic impact
Low-probability but high-severity risks (like fires or structural failures) often receive higher priority because their consequences can be catastrophic.
Which OSHA standard is most directly applicable to retail store associates who handle chemical cleaning products?
Answer: OSHA 1910.1200 – Hazard Communication (HazCom)
HazCom (the Right-to-Know standard) requires safety data sheets and proper labeling for all hazardous chemicals used in the workplace.
A retail store's business continuity plan (BCP) should be tested at a minimum of which frequency according to best practices?
Answer: Annually, with updates after any significant operational change
Annual testing ensures the BCP remains relevant and that staff are familiar with procedures, with reviews triggered by major operational changes.
What does the acronym 'CPTED' stand for in retail loss prevention and safety contexts?
Answer: Crime Prevention Through Environmental Design
CPTED is a design philosophy that uses physical space layout — lighting, sightlines, landscaping — to deter criminal activity.