Communication & Documentation Flashcards
7 cards from real CRA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Communication & Documentation flashcards as text
Which of the following BEST describes the purpose of a recreation activity progress note?
Answer: To record the participant's response to activities and track progress toward goals
Progress notes track how participants respond to interventions and whether they are moving toward therapeutic or personal goals.
When communicating with a participant who has dementia, the Recreation Aide should:
Answer: Use short, simple sentences and a calm, reassuring tone
Simple language and a calm tone reduce confusion and anxiety in participants with dementia, supporting effective communication.
If a Recreation Aide makes an error in a written paper record, the correct way to correct it is to:
Answer: Draw a single line through the error, write the correct information, and initial it
A single line preserves the original entry while clearly marking it as an error, and the initials establish accountability.
Which of the following is an example of nonverbal communication?
Answer: Making eye contact and smiling when greeting a participant
Nonverbal communication includes body language, facial expressions, and eye contact, which can convey warmth and engagement without words.
What does the acronym SOAP stand for in SOAP note documentation?
Answer: Subjective, Objective, Assessment, Plan
SOAP notes organize clinical documentation into Subjective (patient report), Objective (observed facts), Assessment (interpretation), and Plan (next steps).
A participant becomes agitated during an activity. The BEST immediate communication strategy is to:
Answer: Use a calm, low voice, give simple choices, and reduce environmental stimulation
De-escalation involves a calm tone, simple options, and reducing triggers to help the participant regain composure.
Which information should ALWAYS be included in a recreation activity log?
Answer: Date, activity name, participants present, and general participation level
An activity log should capture who participated, what was offered, and how participants engaged to support continuity and accountability.