Communication & Relationship Building with Students Flashcards
7 cards from real CPT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Communication & Relationship Building with Students flashcards as text
A student becomes visibly frustrated when unable to solve a problem. What is the most effective first response from a tutor?
Answer: Acknowledge the frustration and validate the student's feelings
Acknowledging and validating a student's emotions before redirecting builds trust and helps them feel understood.
Which communication style is most associated with building long-term rapport with students?
Answer: Warm, consistent, and empathetic
Warm, consistent, and empathetic communication creates a safe environment where students feel comfortable taking academic risks.
A tutor notices a student frequently looks away and gives short answers. What should the tutor consider?
Answer: The student may be disengaged or uncomfortable and nonverbal cues should be addressed
Nonverbal cues like limited eye contact and brief responses are signs of disengagement or discomfort that a tutor should gently investigate.
When a student says 'I'll never understand this,' what type of thinking is the tutor addressing?
Answer: Fixed mindset language
Statements like 'I'll never understand this' reflect a fixed mindset, and tutors should gently reframe them toward a growth mindset.
What is the primary purpose of using 'I' statements in tutor-student communication?
Answer: To express the tutor's perspective without sounding accusatory
'I' statements communicate the tutor's feelings or observations without placing blame, fostering open dialogue.
A parent wants updates after every session, but the student finds this stressful. How should the tutor handle this?
Answer: Discuss with both parties and establish a communication agreement that respects privacy
Establishing a transparent communication agreement with both the student and parent balances accountability with student autonomy.
Which of the following best demonstrates cultural competence in tutor-student communication?
Answer: Recognizing and adapting communication style to respect cultural differences
Cultural competence involves recognizing how a student's background shapes their communication preferences and adapting accordingly.