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Communication & Client Relations Flashcards

7 cards from real CPT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Communication & Client Relations flashcards as text

  1. A tutor notices a student has not completed assigned practice work between sessions. The best approach is to:

    Answer: Explore barriers to completion with the student and problem-solve collaboratively

    Identifying obstacles empowers the student to overcome them and strengthens the tutor-student relationship.

  2. Which scenario represents a potential boundary violation in the tutor-client relationship?

    Answer: Meeting a student one-on-one at the student's home without a parent present for extended periods

    Regularly meeting a student alone in a private setting without supervision creates professional boundary and safety risks.

  3. Informed consent in the tutoring context most commonly refers to:

    Answer: Clients understanding and agreeing to policies before the tutoring relationship begins

    Informed consent means clients are aware of and agree to terms, policies, and expectations before services begin.

  4. When delivering constructive criticism to a student, the most effective technique is to:

    Answer: Sandwich criticism between positive observations and a supportive suggestion

    The feedback sandwich maintains student confidence while clearly communicating areas for improvement.

  5. A tutor is working with a student from a different cultural background. To communicate most effectively, the tutor should:

    Answer: Learn about the student's cultural communication preferences and adapt accordingly

    Culturally responsive communication increases trust, comprehension, and engagement.

  6. What is the primary risk of a tutor becoming too emotionally invested in a student's outcomes?

    Answer: The tutor may lose professional objectivity and set unrealistic expectations

    Excessive emotional investment can cloud judgment, making it harder to give objective feedback or recognize when a referral is needed.

  7. A client asks a tutor to guarantee their child will improve by one full letter grade. The tutor should:

    Answer: Explain that outcomes depend on multiple factors and commit to targeted effort and strategies instead

    Tutors can commit to quality instruction and effort, but guaranteeing specific grades is unethical and sets unrealistic expectations.