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Technology & Digital Tools Flashcards

7 cards from real CPT practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Technology & Digital Tools flashcards as text
  1. A performance technologist recommends a simulation tool over a video tutorial for training machine operators. The PRIMARY CPT-aligned reason is:

    Answer: Simulations allow practice in a risk-free environment that closely mirrors real performance conditions

    Simulations replicate job conditions and allow safe deliberate practice, directly bridging the gap between knowledge acquisition and on-the-job performance.

  2. When a company uses a performance dashboard that aggregates data from HR, sales, and LMS systems, this integration PRIMARILY supports which CPT activity?

    Answer: Holistic performance analysis across organizational systems

    Integrating data from multiple organizational systems enables a systemic view of performance, which is a cornerstone of the CPT approach.

  3. A learning portal that adapts its menu based on an employee's role and past performance data exemplifies which digital design principle relevant to CPT?

    Answer: Personalization through data-driven content targeting

    Role- and data-driven personalization ensures employees see resources directly relevant to their specific performance gaps, maximizing intervention efficiency.

  4. Which metric from an LMS report would a CPT practitioner use FIRST to determine if an e-learning module is effective at the Kirkpatrick Level 2?

    Answer: Post-assessment score showing knowledge gain

    Post-assessment scores measuring knowledge gain correspond to Level 2 (Learning), indicating whether learners acquired the targeted knowledge or skills.

  5. A CPT practitioner notices that the company's authoring tool cannot export to mobile formats. This is identified as a(n):

    Answer: Technology infrastructure gap requiring tool upgrade or replacement

    Inability to export to mobile formats is a tool capability gap that must be resolved at the infrastructure level before mobile performance support can be deployed.

  6. A performance technologist uses collaborative authoring software (e.g., a shared wiki) to build a troubleshooting guide with input from 20 field experts. This PRIMARILY leverages which principle?

    Answer: Crowdsourced expertise through collaborative technology

    Collaborative authoring tools harness distributed expert knowledge, enabling the creation of richer, more accurate performance resources than any single author could produce.

  7. Section 508 compliance requirements affect digital performance tools in US organizations PRIMARILY because they:

    Answer: Ensure tools and content are accessible to employees with disabilities

    Section 508 mandates that electronic information and technology be accessible to people with disabilities, making it a legal and ethical requirement for performance tools in US federal and federally funded environments.