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Evaluation & Measurement of Performance Outcomes Flashcards

7 cards from real CPT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Evaluation & Measurement of Performance Outcomes flashcards as text

  1. A performance analyst selects a 360-degree feedback tool to measure leadership behavior change. This tool gathers input from:

    Answer: Direct reports, peers, supervisors, and the participant

    360-degree feedback collects multi-rater input from direct reports, peers, supervisors, and the participant themselves for a comprehensive view.

  2. Which sampling method ensures every member of a population has an equal chance of being selected for an evaluation survey?

    Answer: Simple random sampling

    Simple random sampling gives every population member an equal probability of selection, minimizing selection bias.

  3. A performance evaluation reveals a statistically significant improvement in output quality, but the effect size is very small. What should the evaluator conclude?

    Answer: The improvement, while real, may not be practically meaningful to the organization

    Statistical significance indicates a real effect, but a small effect size may not translate into meaningful business value or practical impact.

  4. In the context of performance measurement, what is a Key Performance Indicator (KPI)?

    Answer: A quantifiable metric that reflects how effectively an organization achieves key objectives

    A KPI is a quantifiable measure tied directly to strategic objectives, used to track progress toward critical organizational goals.

  5. An evaluator uses a pre-test/post-test design without a control group. Which internal validity threat is of greatest concern?

    Answer: History

    Without a control group, history (external events occurring between pre- and post-test) cannot be ruled out as a cause of observed changes.

  6. Which of the following BEST describes formative evaluation in a performance improvement context?

    Answer: Ongoing evaluation during development and implementation used to refine the intervention

    Formative evaluation occurs during development and implementation to identify problems and guide improvements before the intervention is finalized.

  7. A CPT practitioner presents evaluation findings to executives. To maximize credibility, which reporting practice is MOST important?

    Answer: Clearly explain methodology, data sources, and any limitations of the evaluation

    Transparent reporting of methodology, data sources, and limitations builds stakeholder trust and evaluation credibility.