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Supply Chain & Logistics Flashcards

7 cards from real CPT practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Supply Chain & Logistics flashcards as text
  1. In a Walmart SQEP (Supplier Quality Excellence Program) audit, which packaging failure most commonly triggers a chargeback?

    Answer: Non-compliance with pallet height or weight specifications

    Walmart chargebacks are frequently triggered when pallet configurations violate published height, weight, or Ti-Hi specifications affecting DC automation.

  2. The Collaborative Planning, Forecasting and Replenishment (CPFR) model requires trading partners to share:

    Answer: Point-of-sale data and promotional plans to jointly forecast demand

    CPFR is built on suppliers and retailers jointly using shared POS data and promotional calendars to create a single, agreed-upon demand forecast.

  3. Which document is required when shipping lithium batteries as standalone items (not installed in equipment) via air freight?

    Answer: Shipper's Declaration for Dangerous Goods (Section II)

    Standalone (PI965/PI968) lithium batteries shipped by air require a Shipper's Declaration for Dangerous Goods per IATA DGR, Section II requirements.

  4. Floor-ready merchandise (FRM) packaging requirements are primarily driven by the need to:

    Answer: Allow product to go directly from receiving dock to retail floor without retailer handling

    FRM packaging includes pre-applied price tickets, hangers, and retail-ready fixtures so retailers can move product from the DC directly to the sales floor, reducing labor costs.

  5. In a supply chain context, 'bullwhip effect' refers to:

    Answer: Amplified demand variability moving upstream from retailer to manufacturer

    The bullwhip effect describes how small demand fluctuations at the retail level become increasingly amplified as orders are passed upstream to distributors and manufacturers.

  6. Which packaging strategy most effectively reduces 'last-mile' delivery damage in direct-to-consumer e-commerce?

    Answer: Over-boxing with generous void fill to absorb drop and vibration impacts

    Last-mile parcels experience drops, vibration, and compression from mishandling; adequate void fill and cushioning absorb these dynamic forces before they reach the product.

  7. Which certification demonstrates that a packaging supplier's quality management system meets international standards relevant to supply chain reliability?

    Answer: ISO 9001:2015 Certification

    ISO 9001:2015 certifies that a supplier's quality management system systematically controls processes to ensure consistent product and service quality across the supply chain.