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Question 1

When helping a peer navigate the SNAP (food assistance) application process in North Carolina, which agency administers this benefit?

Accepted Answer

NC Division of Social Services / county DSS offices

Answer

SNAP in North Carolina is administered by county Department of Social Services (DSS) offices under NC DHHS Division of Social Services.

Question 2

A peer specialist wants to connect a peer to peer-run support services in their community. Which type of organization is BEST aligned with this goal?

Accepted Answer

A Recovery Community Organization (RCO) or peer-run drop-in center

Answer

Recovery Community Organizations and peer-run drop-in centers are operated by and for people with lived experience, embodying the peer support model.

Question 3

Which North Carolina initiative provides community-based crisis response teams that include peer support specialists to divert individuals from emergency departments?

Accepted Answer

NC FIRST (First In Responders Statewide Teams) or mobile crisis teams

Answer

Mobile crisis teams and programs like NC FIRST integrate peer support specialists to provide community-level crisis intervention that reduces ED overutilization.

Question 4

A peer specialist is helping someone understand their rights as a Medicaid recipient when a service is denied. What is this process called?

Accepted Answer

Fair Hearing / Appeals process

Answer

Medicaid recipients have the right to request a fair hearing to appeal denied, reduced, or terminated services.

Question 5

When a peer specialist helps someone identify local self-help groups such as AA or NAMI Connection, what is the peer specialist's appropriate boundary?

Accepted Answer

Share information and accompany the peer initially if helpful, but foster independence in attendance

Answer

Peer specialists can help introduce people to self-help groups and provide initial support, but the goal is to build the peer's independent community connections.

(CPSS) Certified North Carolina Peer Support Specialist Practice Test

(CPSS) Certified North Carolina Peer Support Specialist Practice Test

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